Missing Match

When client reports this please check yourself from the tool with the match id provided (Check both odds, without odds and results(Restore Match ). If you confirm it is missing on the tool please go on the search page and select ‘Import’. Paste the match id in the first line and click on search (make sure the ‘From’ and ‘To’ dates makes sense with the Time & Date of the event). If you find the match in the files and its not present in the tool please inform our developers to check. If the match is not present in the feed please inform the client that the feed provider did not send it and they should contact them directly.