When starting the shift you should always have the following open:
· PRTG
https://monitoring.support.mt/sensors.htm?id=0&filter_status=5
· Search Page
http://osrv00.oddsandmore.com/search/seeExport.php (Change number according to tool number (k- staging and t – Test and o – production))
· Skype (To communicate with Clients)
· Teams (To communicate internally)